FAQ

Products

Product Info

All of our products are proudly crafted with care in the USA from recycled fibers at our family-owned mill in Hickory, North Carolina.


Pricing

Solmate Socks is committed to helping our customers maintain high profit margins through the sale of our products.

All products must be advertised with a minimum 2.0 markup. If you sell online and offer free shipping, products must have a minimum 2.3 markup.
*Short-term & special occasion sales are allowed with approval.


Washing

All of our socks are machine washable and dryable. We recommend washing in cold or warm water. Socks will shrink a little in their first washing; however, they are knit on the larger size to accommodate this and do stretch out once worn again.


Terms

Solmate Socks does not authorize sales on Amazon, eBay, Etsy, or other third-party marketplaces. By selling Solmate Socks, you agree to not list our products on these sales channels.


Sizing

Adult Sock Size Guide

Children Sock Size Guide

Ordering

Solmate Socks 8:00-3:00 PST M-F
P 802.765.4177 F 802.765.4233
wholesale@solmatesocks.com

Order online:
Ordering online is easy. Set up or apply for an account here.

Call a rep:
Find your local sales rep here.

Call customer service:
P 802.765.4177

Minimums:
$250 opening order; $150 re-order.

Payment

  • We accept all major credit cards as form of payment.
  • Opening orders are paid by Credit Card.
  • Net terms are available. Please contact us for more information.

Mail payments to:
Solmate Socks
122 SE 27th Ave.
Portland, OR 97214

*Approved customers who are logged in can find and order form, UPC / SKU list, and W9 here.

Shipping

Orders within the US ship from Hickory, NC. Due to limited staffing and resources, we are experiencing slight delays in ship times. All orders placed on this website will ship between 3-5 business days from the order confirmation.

Flat Rate UPS Shipping • Continental US
$150-$499 - $12.95
$500-$999 - $18.95
$1000-$1499 - $24.95
$1500-$1999 - $30.95

Flat Rate USPS Shipping • Alaska & Hawaii
$150-$499 - $17.95
$500-$999 - $23.95
$1000-$149 -9 $29.95
$1500-$1999 - $35.95

International
Orders outside the US via USPS Priority Mail. Rates are given during checkout.

Canadian orders are processed and fulfilled by Solmate Canada.

Sustainability

To learn more about our sustainability practices, please click here

Getting Started
Welcome to Solmate Socks! We are excited to partner with you on this colorful adventure. To help you get started, please download the Welcome Kit below. In it you'll find lots of goodies including images to use, store-display options, POP signs to print, and more!

Need something you don't see? Feel free to reach out at any time and we would be happy to help.

Download Welcome Kit HERE.